Vi Customer Care No. 199

All India Number(s):. 992 0055 666 (Customer Service); 965 429 7000 (WhatsApp No. 24* ... IndiaCustomerCare ContactUs CustomSearch Followuson: Home›V-Z›Vi CustomerCareNo.199Vi CustomerCareNo.199 UpdatedonSaturday,28May2022-2:52pm Organization:  VodafoneIdea(myvi.in) TollfreeNumber(s):  199(EnquiriesandRequests) 198(ForComplaints) 1800123123123(ForSalesEnquiries) AllIndiaNumber(s):  9920055666(CustomerService) 9654297000(WhatsAppNo.24*7) Website:  Officialwebsite IVRSMenu 199 Pleaseselectyourpreferredlanguage:Hindi,English Press1:Forbalance&deduction. Press2:Toknowaboutcurrenttariff,prepaidbill&bestoffers exclusivelyforyou. Press3:Forcallertunes,DND&otherValueAddedServices. Press4:FordataTroubleshooting. Press5:ToReportlossofsim,forPUK,toupdateyouralternate number,for informationonpostpaidno.&forIVRLanguagechange. Emails customercare[at]vodafoneidea[dot]com(CustomerSupport) support[at]vimoviesandtv[dot]in (Billing/Subscriptionrelatedsupport) InstallApps Vi-Recharges&MusicApp Vi-Movies&TVApp ImportantLinks FrequentlyAskedQuestions StoreLocator InternationalRoaming Broadband HelplineDetails Vi HelplineNumberDetails Contact No.    CustomerHelpline(ShortCode) (fromyourViMobileNumber) 199 CustomerHelpline(LongCode) xxxxx12226 DataActivation/Deactivation 1925 DoNotDisturb 1909 ComplaintHelpline (fromyourViMobileNumber) 198 ComplaintHelpline(LongCode) xxxxxxx198 MobileNumberPortability(MNP)Helpline 18001234567 VASDeactivation 155223 Televerification  59059 MobileNumberPortabilityHelpline 18001234567 COCP/Enterprise 55666 SakhiHelpline 1800123100 EmergencyAlert(SakhiHelpline) 55100 ContactServiceNumber EnquiriesandRequests ShortCodeforAllcircles:199 Clusters Circles LongCode KAP AndhraPradesh 9848012345 KAP Karnataka 9844012345 KTN TamilNadu 9092012345 KTN Kerala 9847012345 RAD Delhi 9891012345 RAD Rajasthan 9887012345 PUH Punjab 9814012345 PUH Haryana 9812012345 PUH Himachal Pradesh 9882012345 PUH Jammu& Kashmir 9086012345 TUP UP(E) 9889012345 TUP UP(W) 9837012345 EST Kolkata 9088012345 EST RestofBengal 9093012345 EST Assam 9085012345 EST NESA 9089012345 EST Orissa 9090012345 EST Bihar 9708012345 MPC MadhyaPradesh 9826012345 MUM Mumbai 9702012345 GUJ Gujarat 9824012345 MAH Maharashtra &Goa 9822012345 DoNotDisturb(DND)Process DNDComplaintsForm DNDRegistration Complaints ShortCodeforallcircles:198 Clusters Circles LongCode KAP AndhraPradesh 9848009198 KAP Karnataka 9844000198 KTN TamilNadu 9092000198 KTN Kerala 9947000198 RAD Delhi 8744000198 RAD Rajasthan 9887010198 PUH Punjab 9781500198 PUH Haryana 8684000198 PUH Himachal Pradesh 9882900198 PUH Jammu& Kashmir 9086046198 TUP UP(E) 8576000198 TUP UP(W) 8941000198 EST Kolkata 9088100198 EST RestofBengal 9093100198 EST Assam 9085000198 EST NESA 9089000198 EST Orissa 9090000198 EST Bihar 9708000198 MPC MadhyaPradesh 9826000198 MUM Mumbai 9702000198 GUJ Gujarat 9824000198 MAH Maharashtra &Goa 9822000198 MobileNumberPortability(MNP)Process (EnteryourMobileno.&Pincode) SMSPORT<10digitMobileno>to1900. Formoreinformationpleaseread. PrepaidUSSDCodes Sl. No. Longcode Prepaidnewmenuflow(*199#) 1 *199*2*1# MyBalance 2 *199*2*2# InternetUsage/DataUsage 3 *199*1*7# RechargeOffer 4 *199*1*3# 4G/3G/2GInternetOffers 5 *199*3*1# StopVAS 6 *199*4# Get Vi app 7 *199*1*6# ChhotaCredit 8 *199*3*2# StartVAS 9 *199*1*8# Voice,SMS,RoamingOffers PostpaidUSSDCodes Sl. No. Longcode Postpaidnewmenuflow(*199#) 1 *199*1*2# DataUsage 2 *199# AmountDue Rs. XXduedateDD-MMM-YYY 3 *199*1*3# ActivatenewDataPacks 4 *199*2# BillingandPayment 5 *199*4# GetViApp 6 *199*1*5# Voice,SMSPacks 7 *199*1*1# MyTariff&ActivateNewTariff 8 *199*3*1# Start/StopVASServices 9 *199*1*4# RoamingPacks CircleOfficeAddress CircleName CircleOfficeAddress Delhi 2ndFloor,A-19MCIEMathura RoadNewDelhi-110076 Gujarat Building-A-CorporateRoad-Off- S.G.Highway,Prahladnagar -Ahmedabad,380015 UP(E) ShalimarTitanium,Plot NoTC/G-1/1, VibhutiKhand, GomtiNagar,Lucknow226010 AndhraPradesh 2ndFloor,VaruntowerII, Begumpet, Hyderabad-500016, Telangana,India Assam VodafoneIdeaLimitedRED DEN,NH-37 Katahbari,Gorchuk, Guwahati,Assam-781035 BIHAR SaiCorporatePark,Opp.-SSB Office,Rukanpura, BailyRoad, Patna-800014 Haryana GroundFloor,A-19MCIE MathuraRoad NewDelhi-110076   KeonthalComplex,Khalini, Shimla-171002 JammuandKashmir 3rdFloorSunnySquare,Gangyal, Jammu Karnataka MaruthiInfotecCenter,Ground Floor,'B'Block, 11/1,12/1 KoramangalaIntermediateRingRoad Bangalore -560071    Kerala 4thFloor,KTDFCBuilding,Trans Towers,Near KalabhavanTheatre, Vazhuthacaud,Trivandrum, pin-695014  Kolkata PSSrijanTechPark,DN52, SaltLakeSectorV, Kolkata-700091 MadhyaPradesh 139-140,ElectronicComplex, Pardeshipura,Indore, MP,452010 MaharashtraandGoa TheMetropolitan,F.P.No.27 SurveyNo.21, Wakdewadi,Old PuneMumbaiHighway,Shivaji Nagar411003 NESA RedDen,Katahbari,NH37, Gorchuk,Guwahati 781035,Assam Mumbai SkylineIkon,1-2Floor,Andheri -KurlaRoad,Marol Naka,Andheri (East),Mumbai-400059 Orissa Unit41,E52,Infocity,Chandrasekharpur ,Chandaka IndustrialEstate,Bhubaneswar 751024,Odisha Punjab C-105,,IndustrialAreaPh-VII. Mohali-160055 Rajasthan 1stFloor,GauravTower,Malviya NagarJaipur-302017 RestofBengal Srijan TechPark,7thfloor, DN-52,Sector-V,SaltLake City,Kolkata700091 TamilNadu PSAFort,PlotNoA1,A2&B, NehruNagar,1st Mainroad, off.MahabalipuramRoad,Perungudi, Chennai-600096 UP(W) 1stFloor,A-19MCIEMathuraRoad NewDelhi-110076 InternetServicesSetting ToreceiveInternetsettings,justSMS“ALL”to199. AddMobileNetworkTroubleshootingSteps: ForMoreInformationPleaseRead. AppellateAuthority FromMonday-Friday,between10am-6pm. KeyPoint* WhileappealingtotheAppellateAuthority: Youmustfiletheappealwithin30Daysoftheexpiryofthe complaint/requestresolution . Pleaseprovideyourcomplaintdocketnumberwhile contactingtheAppellateAuthority. Theappealwillbedecidedwithin39workingdaysfromthe dateoffilingyourcomplaint. Pleasenotethattheresolutiontimealongwithyourappealdocketno. willalsobesenttoyouonSMS. State Name Contacts/Email Address (VodafoneIdeaLimited) AndhraPradesh&Telangana Ms.PadmavathiPV 9948002240 Fax-040-27764700 Email- appellate[dot]ap[at]vodafoneidea[dot]com 6thFloor, VarunTowersII,Begumpet, Hyderabad-500016 MadhyaPradesh&Chattisgarh Mr.RonakPatel 9713377766 Fax-0731-2551304 Email-appellate[dot]mpcg[at]vodafoneidea[dot]com 139-140 Electroniccomplex, Paradheshipura, Indore-MP-452010 Assam Ms.ChandraniMukherjee 9706024365 Fax-9706197061 Email-appellate[dot]asm[at]vodafoneidea[dot]com REDDEN, NH-37Katahbari,Gorchuk, Guwahati,Assam-781035 Maharashtra&Goa Mr.AmitAgrawal 020-71718181, Fax:011-71716666 Email-Appellate[dot]mah[at]Vodafoneidea[dot]com CTS11/1B,1stFloor,Sharda Centre,Off.KarveRoad, Erandwane,Pune-411004 Mumbai Mr.GirishHolla 9820015713 Fax-022-71713888 Email-appellate[dot]mum[at]vodafoneidea[dot]com 2nd Floor,SkylineIcon,86/92, Andheri KurlaRoad,MarolNaka, NearMittalI ndustrialEstate, AndheriEast, Mumbai400059 Delhi&NCR Mr.MayankSrivastava 011-71032211 Fax-011-26940154 Email-appellate[dot]delhi[at]vodafoneidea[dot]com  A-19, Mohanco-operative IndustrialEstate, MathuraRoad, Delhi-110044 Odisha Ms.ChandraniMukherjee 9090010078 Fax-0674-7171767 Email-appellate[dot]orissa[at]vodafoneidea[dot]com E52,Infocity,Chandrasekharpur, Chandaka IndustrialEstate, Bhubaneswar-751024,Odisha Gujarat Ms.VinitaJoshi 7567860602 Fax-9825025989 Email- appellate[dot]guj[at]vodafoneidea[dot]com Vodafone House,BuildingA, CorporateRoad,Off.S.G. Highway,Prahladnagar, Ahmedabad-380015 Punjab Ms.MandeepKaur 9888012346  Fax:0172-2236347 Email-appellate[dot]pun[at]vodafoneidea[dot]com C105, IndustrialArea,Phase VIIMohali, Punjab-160055 Haryana Ms.MandeepKaur 9813090003 Fax-0184-2207410 Email-appellate[dot]Har[at]Vodafoneidea[dot]com Sarita Vihar-A19,GroundFloor, MohanCo- operativeIndustrial Estate,MathuraRoad, NewDelhi-110044 Rajasthan Mr.MayankShrivastava 9828996200  Fax:0141-7171999 Email-appellate[dot]raj[at]vodafoneidea[dot]com 5thFloor, GauravTower,Malviya Nagar,Jaipur -302017, Rajasthan,India   MandeepKaur 9736397362 Fax:0172-2236347 Email-appellate[dot]hp[at]Vodafoneidea[dot]com Keonthal Complex,Khalini, Shimla(HP)171002 TamilNadu Ms.BinduGopal 9962099625 Fax-9088118120 Email-appellate[dot]tamilnadu[at]vodafoneidea[dot]com Tower1,PSAFort,PlotNo. A1&A2&B,NehruNagar, 1stMainRoad,Perungudi, Chennai-600096 Jammu&Kashmir MandeepKaur 9796097979  Fax:0172-2236347 Email-appellate[dot]jnk[at]vodafoneidea[dot]com 3rdFloor, SunnySquare, Gangyal,Jammu-180010 WestBengal Ms.ChandraniMukherjee 9093118992 Fax-9732097666 Email-appellate[dot]wb[at]vodafoneidea[dot]com SrijanTech Park,7thfloor,DN-52, Sector-V,SaltLake City,Kolkata700091 Karnataka Ms.PadmavathiPV 9886047474 Fax-080-71711010 Email-appellate[dot]kar[at]vodafoneidea[dot]com Ground FloorBBlockMarutiInfotech Ctr,Koramangala Intermediate RingRd,AmarJyotiLayout, Bangalore-560071 NESA Ms.ChandraniMukherjee 9774024365 Fax-9774197741 Email-appellate[dot]nes[at]vodafoneidea[dot]com Near NazarethHospital, Arbuthnot Road, Laitumkhrah, Shillong793003 Kerala Ms.BinduGopal 9946123456 Fax-0484-2803121 Email-appellate[dot]ker[at]vodafoneidea[dot]com VJTower, VytillaPO, Ernakulam682019 UPEast Mr.VikramBains 9721980180 Fax-05222723974 Email-appellate[dot]Upe[at]vodafoneidea[dot]com PlotNo. TC/G-1/1,Shalimar Titanium, VibhutiKhand, GomtiNagar,Lucknow226010 Bihar&Jharkhand Ms.ChandraniMukherjee 9709018279 Fax:0612-2540352 BLOCKA, 3rdFloor,SaiCorporatePark,Rukanpura, BaileyRoad,OppositeSSBOffice,Patna–800014 Kolkata Ms.ChandraniMukherjee 9088118992 Fax- 9088118120 Email-appellate[dot]kol[at]vodafoneidea[dot]com SrijanTech Park,7thfloor, DN-52,Sector-V,SaltLake City,Kolkata700091 UPWest Mr.VikramBains 9719143245 Fax:011-71718001 Email-appellate[dot]upw[at]vodafoneidea[dot]com SaritaVihar, A19,FirstFloor, Mohan Co-operativeIndustrial Estate,MathuraRoad,NewDelhi-110044 RegisteredAddress VodafoneIdeaLimited(formerlyIdeaCellularLimited), AnAdityaBirlaGroup&Vodafonepartnership, SumanTower,PlotNo.18,Sectorno.11, Gandhinagar-382011 India, Phone:079-66714000, Fax:079-23232251 OfficeAddress VodafoneIdeaLimited(formerlyIdeaCellularLimited), AnAdityaBirlaGroup&Vodafonepartnership, BirlaCenturion,10thFloor,PlotNo.794, BWing,PandurangBudhkarMarg, Worli,Mumbai-400030India SocialSites Facebook Twitter Instagram YouTube Linkedin RelatedLinks:  ViPostpaidCustomerCareNo. 199 ViPrepaidCustomerCareNo. 199 V-Z VodafoneIdea(myvi.in) Addnewcomment FacebookLike GooglePlusOne TweetWidget Comments Fri,18/03/2022-3:33pm—NazirHussain(notverified) ViSimnotworkinginKyrgyzstan Hellosir, Iamfrombihar. Andcurrentlyiaminforencountry{Kyrgyzstan}. Sirihaveissuewithnetworkhere. Andrestofpeoplehavingsamesimherehavenetwork. Butican'tgetnetworkonlybutrestofpeoplehave. Sokindlyhelpmeassoonaspossible. IamsufferingfromseveralproblembecauseofmyVIsim. Icantaccessmybankotpandotherservices.. Pleasehelpmeassoonaspossible. Thankingyou reply Wed,22/09/2021-10:32pm—Anonymous(notverified) Dearsir Greetings,Mynameis Dearsir Greetings,MynameisRamesh..City:Podanur District:Coimbatore Ibought72004XXXXXbylastyear,butIdidn'trecharged..lastmonthamtriedtorechargebutnotmade..RetaileraskedmetovisitVodafonecustomercare..amvisitedTownhallbranch,theysuggestedmetogoAnnasilaibranch,amwentanddiscussed,aftersomehours,Mysimsignalrangeiscut.. Lastweeksamenumber,amboughtfromRetailer.Simalsoactivated..Can'tmadeRecharge,evenFRCalso.. Nearbyoneweek,amwaitedsolong,toretainmyNumber.butfailure.. TodayalsoamvisitedTownhallbranch.theytoldmetovisitHeadoffice(AnnasilaiBranch),..aftersomehour,MySimSignallost.. nowadaysallproceduresinOnlineonly. ThisisnotgoodforsuchanReputedNetworklikeyou,Ithinkeverycustomerisvaluabletoyou.. Iwantmynumber.whatstheprocedure? Amhope,youwillkeepyourGOODWILLalways.. Myalternativenumber78714XXXXX... Iwantmynumber,kindlysortouttheissue. Ican'tpickcall,whileofficehours,callifneed,after6pm.. Waitingforyourvaluableresponseandfeedback Thankyou Regards reply Tue,03/08/2021-11:09pm—Mr.Abhi(notverified) Ihavebookedanewpostpaid Ihavebookedanewpostpaidmobileno.967xxx9610onlineat24July2021&receivedsamedaydelivery.Aftercontinuingserviceof7days,outgoingservicehasbeenblocked.WhenIcalledthedeliverypersonhesaidthatyourteleverificationhasfailedwhileIwasnotgivenanyinformationregardingthis. Onrequestforre-verificationamancametomyhouseon1stAugustandcompletedthe verificationAndsaidthatfromtomorrowtheoutgoingservicewillstart.Whentheservicedidnotstartthenextdayalsoicalledthecustomer carethricetheysaidyourverificationfailedAndthecomplaintisbeingregistered.Ialsocalled personwhocameforverification,thenhesaidthatfromwhereyouhavepurchasedthesim.talkoverthere,nowihadbookedthesimonline sowhatwouldidosoicalledthedeliverypersonhedidn'tgiveanyresponse. TodayonAugust3,Igotacallfromcustomer careandtheylistenedtomyproblemandsaidthatyourverificationhasfailed,theproblemwillbesolvedsoonandalsoIamgivingmailtomysenioraswell,theteamwilltalktoyousoon. Afterafewhours,acallcamefromtheseniors, theyunderstoodthewholeproblemandsaidthatyourservicewillstartrunningintheevening. Nowthatitishappeningat10:33,theoutgoing servicehasnotstarted,yesmaybetheincominghasdefinitelybeenstopped. reply Sat,08/05/2021-9:00am—RobinsonAlmeida(notverified) Iamtryingtocontactthe Iamtryingtocontacttheagentbutit'ssodifficulttocontactthemeachandeverynumbergiveninthiswebsiteisfakewheneveryoutrytocallyoujusthavetolistentothecomputeraftertryingsomuchstillwasn'tabletocontactthem reply Thu,11/03/2021-11:27am—Aniket(notverified) VIRechargeProblem IamusingVIApp.Itsveryslowandithangssomuch.Iamunabletousevoucheralso.PlzhelpmeregardingthissothatIcanusemycouponofRs50.Airtelisprovidingthiscouponserviceifwerechargeforourfriendsalso. reply Mon,03/05/2021-9:59am—Smith(notverified) IfeeluselessservicesareprovidedbyIDEA IamusingIdeasince2012.TodayIdeaisnotfunctioningproperly.Irecharged.Mymoneyisgone.Buttherechargeisnotdone.Iamcompletelydisappointed.IfeeluselessservicesareprovidedbyIDEA.Ifeelrelianceisbetter. reply SeeMobileWebsiteVersion IndiaCustomerCare(©).Allrightsreserved.|Sitemap|TermsofUse|PrivacyPolicy|Aboutus QuickView