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Problem solving | Employability skills | ICAEW

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Employers like to see good problem solving skills because it also helps to show them you have a range of other competencies such as logic, creativity, ... Skiptocontent Stayup-to-datewiththelatestbusinessandaccountancynews:Signupfordailynewsalerts ICAEW.comworksbetterwithJavaScriptenabled. Home Learn Job-essentialskills Employabilityskills-forthefutureprofessional Problemsolving Problemsolving TheCollinsEnglishdictionarydefinesitas:theactorprocessoffindingsolutionstoproblems,especiallybyusingascientificoranalyticalapproach.Itisavitaleverydayskillthatyouwillneedtohaveforyourpersonalandprofessionallife. Whyisitimportant HowcanIgetbetter? HowcanIdemonstratethiswhenapplyingforjobs? Whyisitimportant? Employersliketoseegoodproblemsolvingskillsbecauseitalsohelpstoshowthemyouhavearangeofothercompetenciessuchaslogic,creativity,resilience,imagination,lateralthinkinganddetermination. Itisavitalskillsforyourprofessionalandpersonallife. Itisakeyskillthatisassessedatjobinterviews.. Itisanessentialskillformanagersandallseniorlevelroles. Thosewithgoodproblem-solvingskillsareavaluableandtrustedassetinanyteam–thesearethepeoplewhothinkofnewideas,betterwaysofdoingthings,makeiteasierforpeopletounderstandthingsorhelpsavecustomerstimeandmoney. Theyareproactivethinkerswholiketogetthingsdone. Canhelpyouprogressmorequicklyandboostyourcareeropportunities. HowcanIgetbetter? Problem-solvingandcriticalthinking Employerslookforindividualswithstrongcriticalthinkingandproblem-solvingskills.Inthisfreeshortthree-weekonlinecoursefromRITyou’lllearnhowtodevelopthesekeyskillsandhowtodevelopaframeworktohelpyouassessandanalyseasituation,designasolution,andultimatelywininacompetitivescenario. Learnmore  Problem-solving–it’saprocess Problem-solvingisamentalprocessthatinvolvesdiscovering,analysingandsolvingproblems.Theultimategoalofproblem-solvingistoovercomeobstaclesandfindasolutionthatbestresolvestheissue.ThisarticlefromVeryWellMindidentifiessomekeypartsoftheprocess. Discovermore Problemsolvingisvitalatalllevels Weoftenassociatetheskillofproblem-solvingwiththoseinseniorpositions.Afterall,theyhavemoreresponsibilities,aswellastheauthoritytotackleanyissuesthatmayarise.Whileit’snotverylikelythatyouwillbeaskedtofindasolutiontoamajorbusinessissueonyourfirstdayofanewjob,thewayyouhandleeventhesmallestofproblemswilldemonstratetoanemployerhowwellyoucandealwithlargerones.Ifyourbossdoubtsyourabilitytoovercomedifficultiesthatcomeyourway,theymaynottrustyouwithmoreresponsibility,orconsideryouforamanagerialrolelateron. Knowinghowtosolveproblemsisthereforeofparamountimportancevital.Luckily,therearemanywaysyoucandeveloptheskill,andlearninghowtodemonstrateitcanproveinvaluableatjobinterviews. Playgames Acquiringanewskilldoesn’thavetofeellikework.Youcaneasilybuildyourproblem-solvingabilitythroughgaming,eitheronlineorwithclassicboardgames.Howmanytimeshaveyouplayedyourfavouritegameandgotstuckonthesamelevelforhours,beforeyoufinallyfoundawayaroundit?Puttingyourselfinasituation,evenafictionalone,whereyouhavetothinkcreativelywillhelpyoudevelopthesamemind-setinyoureverydaylife.Youcanthenapplytheseskillsandbehaviourstoyourprofessionallife,too. Don’trunaway Whenthegoinggetstough,weallhavethetendencytowanttohideawayinsteadoffacingtheproblemandcomingupwithasolution.Unfortunately,wishingaproblemawaywillnotmakeitdisappear,sodealingwithitpromptlycanbeessentialinkeepingyousane!Evenifthereisnosolution,thewayyouhandletheconsequencesandminimisethenegativeimpactwillmakeyoufeelmorepowerfulandabletohandleanyadversities. Welcomeadvice Askingforhelporadviceisnota weakness!Itisactuallywelcomedbymanyemployers,especiallywhileyouarestilllearningtheropes.Listentowhatpeoplewithmoreexperiencehavetosay,andthentrytofigureoutifyoucanapplytheiradvicetosolveyourproblem.Thiswillnotonlyhelpyouhandleitwithmoreconfidence,butitwillalsoshowthatyouareproactive,andnotafraidtoconsultyourseniors. Historyrepeatsitself Perhapstheproblemyouarefacinghashappenedbefore.Inthiscase,ifthesolutionwassuccessful,youmightwanttofollowit.Ifitwasn’t,youcaneliminateallthewaysyoucan’tsolvetheproblem. Doyourresearch Havingallthefactscanreallyhelpyouunderstandaproblembetterandevenidentifywheresomethingwentwrong.Whiletrustingyourinstinct,andproposingasolutionisfine,it’swisetohavesomefactsinyourbackpockettohelpyouconvinceyourteam,oryourboss.Thatway,youwillnotonlyhavepresentedthemwithasolution,butyouwillalsohavethefactstojustifyyourwayofthinkingifyoucomeupagainstanycriticism. Don’tlookforproblems Whilespottingmistakesisagreatskill,creatingproblemsoutofnowhereisnot!Sometimesthesimplestsolutionistheanswer,andtryingtoproveyourselfbytacklingaproblemyoucreatedwillprobablygiveyouareputationofbeingatroublemaker,ratherthantheheroyouwanttobeseenas. Thisarticlebytopuniversitiesmayalsohelpwhenlearninghowtosolveproblems.Itdescribeshowyoushouldhandletheproblemsolvingprocess.  HowcanIdemonstratethiswhenapplyingforjobs? Problemsolving:themarkofanindependentemployee–thisarticlefromTargetjobs.comhassomeexcellentguidanceonhowemployersassessproblemsolvinginyourjobapplicationsandwhenyoustartwork. Demonstratingthatyouareagreatproblemsolverisnotalwayseasy,asthereisonlysomuchyoucanincludeinyourCV.However,oneofthemostcommoninterviewquestionsisdesignedtoassessthisskill.So,whatdoyousaywhenaninterviewerasks:‘Giveusanexampleofasituationwhereyoufacedadifficultproblem?’ Itcanbeverytemptingtomakeupasituation,totryandmakeyourselfsoundlikethemasterofproblem-solving.However,it’salwaysbestto betruthful,evenifyoufeellikeyourexamplereferstoaminorproblem.Dotrytothinkofasituation,perhapsinyourstudentlife,whereyoucameacrossanobstacleandmanagedtotackleiteffectively.Itcouldbesomethinglikeworkingaspartofaprojectteam,orwritingyourdissertation,forexample.  Ifyousimplycan’trecallhavingfacedanymajorissuesatuniversity,thenuseyourpersonallifeasanexample.Maybeyoulikeplayingchess,whichwillalsoshowyourabilitytothinkstrategically.Orperhapsyoutravelledabroadandhadproblemswithyourbooking,orfindingyourwayaroundinanewcountrywhereyoudidn’tspeakthelanguage. Remember,theimportantthingistodemonstrateyourabilitytothinkonyourfeet,remaincalminstressfulsituationsandcontributetofindingasolution.  Home Membership Learn Careers ACAstudents Resources Communities Insights Regulation

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