FTP Connectivity Issues - Website Connection Timed Out

Unable to connect to FTP server. Certain websites are also not working, showing timeouts (like ERR_CONNECTION_TIMED_OUT in Google Chrome). These ... FTPConnectivityIssues-WebsiteConnectionTimedOut SystemIssues Admin January16,2019,12:50pm #1 ManyaccountsareexperiencingintermittentFTPerrors.Commonerrorsinclude: 4212900users(themaximum)arealreadyloggedin,sorry UnabletoconnecttoFTPserver. Certainwebsitesarealsonotworking,showingtimeouts(likeERR_CONNECTION_TIMED_OUTinGoogleChrome). TheseerrorsarecausedbyaparticularlybadDDoSattack.We’reworkingtofilterthemalicioustrafficandaddmorecapacity,butthereisonlysomuchyoucandoagainstaDDoSattack.Justknowwe’redoingeverythingwecantorestorefullfunctionalityassoonaspossible. Pleasedonotcreateadditionaltopicsaboutthisorsendemailsaboutthis,itwillnothelpanyone. Update14July11:15UTC:TheFTPserviceandfilemanagershavebeendisabledcompletelytobeabletofixthisissue. Update14July21:00UTC:TheFTPserviceandfilemanagershavebeenre-enabledandshouldbeworkingfinenow.Thedisabledwebsiteshavebeenrestoredaswell. Update16July9:30UTC:Itappearswecelebratedtoosoon.TheDDoSattackisbackandisonceagainaffectedalargenumberofwebsitesaswellastheFTPserver.We’redoingeverythingwecantomitigatetheeffects,butitcouldlastafewmoredays. Update21July19:00UTC:Alloftheimprovementsnecessarytostopfurtherattackshavebeenimplemented.Theattacksarestillnotover,butthenetworkisnowcapableofdealingwiththemwithoutaffectingyourhostingservice. Considertheissueclosedfornow. Nuxad123 January16,2019,12:59pm #2 Thanksforlettingmeknow! KhenPlay January16,2019,12:59pm #3 Noted.Thanksalot. TheBestDownloader January16,2019,12:59pm #4 Thankyou.GladtoknowthatyoucareabouttheusersThankyousomuch Augustin37 January16,2019,12:59pm #5 Goodluckguys,keepdoinggoodwork WebDev January16,2019,12:59pm #6 ThanxInfintyI’mhappybecausei’manoldmemberIwassupportyoufromthebeginingxDkeepGoing. MoonlightCapital January16,2019,12:59pm #7 I’mstillhavingtroublewiththeonlinefilemanager… Admin January16,2019,12:59pm #8 @MoonlightCapitalsaid: I’mstillhavingtroublewiththeonlinefilemanager… Thankyouforsharing.IsthereanythingIcandoforyou? 1Like testpet January16,2019,12:59pm #9 YesterdayIreadthestoryabouttheDDOS-attack. IassumedthattheFTP-connectionproblemswherelinkedtothat. NowIunderstandthatallproblemsaresolved. ButFTPisstillnotworking. account:epiz_20376862 MoonlightCapital January16,2019,12:59pm #10 @Admin:Thisiswhathappenswhenitrytologinintothefilemanager: https://puu.sh/wKRmC/77fb274ede.png Itwasworkingfinesince10minutesago,arewestillunderattack? (websiteurl:http://moonlightcapital.ml/,account:rfgd_18948836) Matthew January16,2019,12:59pm #11 @AdminHey!Mypageisn’tservingsincethisattack. WhatcanIdo? Thisismypagehttp://autocamiones.epizy.com/ Account:epiz_20157754 Admin January16,2019,12:59pm #12 @Matthewsaid: @AdminHey!Mypageisn’tservingsincethisattack. WhatcanIdo? Thisismypagehttp://autocamiones.epizy.com/ Account:epiz_20157754 Thefacts: It’sanattackontheservers. We’reworkingtomitigatetheeffects WhatdoyouthinkyouorIcandotofixyourwebsitespecifically? Goranko January16,2019,12:59pm #13 Icanvisitmywebsite. Gaurav January16,2019,12:59pm #14 myftpaccountisworkingbutwebsiteisdownshowingrequesttimeouterrorinucbrowserandinotherbrowserlinkisnotworking… Admin January16,2019,12:59pm #15 @Gauravsaid: myftpaccountisworkingbutwebsiteisdownshowingrequesttimeouterrorinucbrowserandinotherbrowserlinkisnotworking… BoththewebserversandFTPserversareconstantlygoingupanddown.Soit’sdefinitelypossiblethatFTPworksforyourightnowbutyourwebsitedoesn’t.It’sallpartofthesameissue. solidregal January16,2019,12:59pm #16 ==================== hi,Support WPinstallsiteshowsBlankinbrowserNothing!!! Icannotlogintowordpressandthesiteisnotshowninbrowser http://bizgetbuild.epizy.com/microtelinnrosevillereviews/wp-admin/ thesiteisnotshowninbrowser http://bizgetbuild.epizy.com/microtelinnrosevillereviews Icanlogintocpanel UnderSoftaculousindex.live.phpScriptsInstallationsitshowstheinstallputwhenclickonit itshowsBLANKPERIOD WordPress http://bizgetbuild.epizy.com/microtelinnrosevillereviewsJuly16,2017,3:32am4.8[AutoUpgradeEnabled] thankyouforyourHELP http://bizgetbuild.epizy.com/ Admin January16,2019,12:59pm #17 @solidregalsaid: thesiteisnotshowninbrowser Itisshowninmybrowser.Yourwebsiteclearlyisn’taffectedbythisissue. testpet January16,2019,12:59pm #18 @testpetsaid: YesterdayIreadthestoryabouttheDDOS-attack. IassumedthattheFTP-connectionproblemswherelinkedtothat. NowIunderstandthatallproblemsaresolved. ButFTPisstillnotworking. account:epiz_20376862 Everythingisokagain,thanks ShyPixie January16,2019,12:59pm #19 Icannotconnect.(epiz_20399788)Igetconnectionrefusedeverytime. Admin January16,2019,12:59pm #20 @ShyPixiesaid: Icannotconnect.(epiz_20399788)Igetconnectionrefusedeverytime. Wheredoyouseeaconnectionrefusederror?Yourwebsitehttp://lara.click/isworkingfinefromhere. nextpage→